Anacortes Family Center
End of Year Evaluation Report
Calendar Year 2023

 

1. Purpose

 

The purpose of this evaluation report is to provide a review of the Anacortes Family Center (AFC) Emergency Shelter program for the calendar year 2023. The program is evaluated in terms of the achievement of AFC’s mission and goals.

 

• The mission of the Anacortes Family Center’s Emergency Shelter is “to serve homeless women, children, and families in crisis by providing shelter in addition to transformational services to achieve long lasting personal success and self-sufficiency.”

• The primary goal of the Anacortes Family Center’s Emergency Shelter is to assist clients to achieve self-sufficiency by the conclusion of their participation in the program. 

 

   2.   Methodology

 

In partnership with staff at the Anacortes Family Center, the author/program analyst was examined by Heather Rudolph, independently reviewing confidential case files to obtain information regarding the clients served in 2023. The information was obtained for the purpose of analysis in this review with client consent. The author gathered information from the following categories: client demographics, homelessness history, domestic violence victimization, disabilities and health conditions, criminal history, employment and income, obstacles faced, services provided, reason for leaving the program, and destination when exiting the program.

 

This year we added additional insights around housing placement outcomes in Skagit and surrounding counties, as well as noting clients that were housed in the AFC’s Family Transformation Center, The Landing Apartments, and The Launch Apartments after exiting AFCs Emergency Shelter.

 

The case files for each household contained additional, detailed case management information that was not used for the purpose of this evaluation.

 

The records reviewed were from clients that exited the Emergency Shelter program in the calendar year 2023. Please note that this includes clients that began services in 2022 but exited the program in 2023 and excludes clients that began services in 2023 but did not exit the program by December 31, 2023.

 

     3.    Summary and Highlights

 

• Fifty families comprised of 61 adults and 99 children for a total of 160 clients were served.

• Compared to 2022, we served the same number of adults, but children we served increased by 50%.

• 10,625 safe bed nights were provided to our families.

  • # of family members x length of stay, or

  • 2 family members x 70-day stay = 140 safe bed nights for that family

• 90% of all households successfully completed the program.

• Average Length of Stay was 65 days. 

• 84% of families remained in Skagit County after exiting AFC’s Emergency Shelter

• 49% of families exiting the AFC’s Emergency Shelter with a successful outcome received permanent housing at one of AFC’s three housing facilities.

• 70% of clients reported being diagnosed with a mental health condition. 

• 34% of families were actively fleeing domestic violence, including 27% of all children.

• 16% of families had five or more household members, including two families with seven and one family with eight.

• Households earning <30% AMI was reduced from 80% at program entry to 32% when leaving the program and average household income increased by 54.5%. 

 

IV. Detailed Findings

 

1. Demographics

 

In 2023, the Anacortes Family center served 160 individual clients from 50 total households. Compared to 2022, we served the same number of adults, but the children we served was up 50% from 66 in 2022 to 99 in 2023.  

 

• 61 adults and 99 children were served.

• Adult clients were made up of 46 women (75%) and 15 men (25%).

• 62% of all clients were children under 18 years old.

• Average age of adult clients was 32 years old and for children it was 7 years old with children ranging from 4 months old to 17 years old. 

• Five (5) households with babies under 1 year old.

• Seven (7) families with five (5) or more household members 

 

The head of household for the 50 families identified the family race/ethnicity. 

 

• White - 64%

• Hispanic – 12%

• Native American – 12%

• Mixed Race – 4%

• African American/Black – 4%

• Pacific Islander – 2%

• Did not Disclose – 2%

 

The households were comprised of single females with children, two adult households with children, single females, single males with children, and a single male.

 

• Single parent households - 72%

  • Single females with children – 35 families

  • Single males with children – 1 family

• Two partner households – 20%

  • 10 families

• Single adults – 8%

  • Single females – 3

  • Single male – 1

 

Four (4) clients were pregnant upon entering the program or were known to be pregnant during their stay at the Emergency Shelter.  Two (2) clients were considered high risk pregnancies.  

 

Nine (9) families or 18% of families with children reported involvement with CPS within six months of entering the Emergency Shelter.

 

A vulnerability score is calculated for each client upon completion of the coordinated entry process paperwork. The vulnerability score allows housing programs to prioritize the most vulnerable clients.

 

• The average vulnerability score for the clients that entered the Emergency Shelter program in 2023 was 16. The scores ranged from six to 25.

 

1. Homelessness

 

Every client household was considered homeless upon application to the Emergency Shelter program. Forty (40) or 80% of families were currently unsheltered when they entered the program, meaning they were either living completely unsheltered outside or living in a place not suitable for habitation (tent, car, etc.). 

 

The families not considered “currently unsheltered” were in temporary shelter situations (other homeless shelter, staying in a motel/hotel through a voucher program, etc.) 

 

Many of our families have faced chronic homelessness, defined as continually homeless for one year or longer, or four more instances of homelessness in the last three years that equate to one year or more of homelessness. Forty-six percent (46%) of households fell into this category and of all households 34% experienced homelessness under 18 years old. Thirty-five percent (35%) of those experiencing homelessness under 18 years old also report chronic homelessness as adults. 

 

Previous evictions history is a major barrier to securing permanent housing and 20% of our households have experienced this in their past.  This is one of the many barriers we address in our required Rent Ready program.  

 

AFC assists clients to combat the barriers to housing they are facing through the “Rent Ready” program. This program is designed to prepare clients to secure housing upon completion of the program and development of a housing resume. It includes budgeting lessons, identifying challenges, competing and follow up on housing applications, how to read lease agreements, the move in and out process, and how to be a good neighbor.  

 

The Rent Ready program was completed by 100% of our families in the program.  When clients complete the program, they will have a housing portfolio including a rental resume, letter of explanation, proof of ability to pay, reference letters, roommate and pet information, proof of renter’s insurance, and the rent ready certificate. 

 

    2. Domestic Violence

 

Domestic violence impacted 70% of our households in their lifetime and 34% were currently fleeing domestic violence when entering the program. There were 27 children from 15 families fleeing domestic violence with their primary parent/guardian.  There were two single women also fleeing.

 

    3. Disabilities and Health Conditions

 

Just over half, or 54%, of our families reported physical or developmental disabilities, and of those 27 families 78% report their disability affects opportunities to secure and maintain housing. 

 

• 34 households or 68% of all families said they had sought or received mental health services in the past and had been diagnosed with a mental health condition by a professional. 

• 14 clients or 28% reported they were in recovery from substance use, and only three (3) clients disclosed they were currently receiving treatment.

• Clients reported they were actively in treatment programs at Ideal Options, Digwalie, and IOP Catholic Community Services

 

    4. Criminal Behavior

 

A client with a criminal background can face additional barriers to obtaining long term housing due to the application requirements for subsidized housing. All clients applying for public housing assistance will undergo a background check, and some felonies can disqualify an individual from assistance.

 

• 26% of families disclosed an adult member had been arrested, charged, or convicted of a misdemeanor crime.

• 14% disclosed having been arrested, charged, or convicted of a felony crime. 

 

     5. Employment, Income, and Budgeting

 

While enrolled in the Emergency Shelter program, clients are provided with rigorous case management. The case manager and other staff members work together to provide clients with the tools they need to obtain and maintain employment, and to better manage the family’s finances.  Weekly required Life Skills classes reinforce our Case Management support.

 

The AFC program emphasizes securing employment while in the program because stable employment means stable income, which leads to secure housing. 

 

Upon entering the program:

 

• 56% of all adult clients and partners were working upon entering the Emergency Shelter and were earning a monthly average income of $1,733 primarily from earned income through hourly wages. Additional income was reported from the following sources in order of frequency: TANF (11), Child Support (8), and SSDI (3).  SSI, General Assistance, and Social Security Retirement Income were each reported by one family, and five (5) families did not report any income.

• 62% of primary heads of households were actively employed and working an average of 33 hours per week.

• Only 27% of partners were employed, and they contributed an average of 30 hours per week to their households.

 

At the conclusion of the program:

 

• 83% of all adult clients and partners were actively employed and total income from all income sources was $2,660 per month, or an increase of 54.5%

• 90% of primary heads of households were actively employed and worked an average of 32 hours per week.

• 44% of partners in the household were employed and worked an average of 35 hours per week.

• Two (2) families did not report any income and four (4) others reported under $1,000/month. 

 

Household income was assessed to determine if the family was below the poverty level, or less than 30% of the Area Median Income (AMI). See table below for reference. 

• At enrollment, 80% of households (40 families) earned less than 30% AMI and upon exit only 32% of households (16 families) earned less than 30% AMI.

 

​

1. Client Identified Obstacles at Enrollment and Exit

 

Upon enrollment in the program, clients were given a list of barriers and topics they would like to learn more about.  The following table identifies the options and percentage of families that selected each item.

Barriers We Face -- % of Families Reporting Barrier

​

Poor or No Credit History -- 64%

Self-Care  -- 44%

Single Parent Household -- 58%

Confidence Building -- 42%

Debt -- 48%

Setting Boundaries -- 42%

Insufficient or No Income -- 46%

Parenting Skills -- 40%

Insufficient Savings -- 46%

Grief & Loss -- 38%

No Rental History -- 34%

Organization -- 32%

Large Family (3+ children) -- 30%

Problem Solving -- 32%

Sporadic Employment History -- 26%

Communication -- 30%

Evictions -- 20%

Conflict Resolution -- 28%

No High School Diploma -- 20%

Stress Management -- 26%

Chronic Homelessness -- 20%

Decision Making -- 24%

Family Member with Mild to Severe Behavioral Issues -- 20%

Anger Management -- 18%

Fleeing Abuser/Domestic Violence -- 20%

Sobriety -- 10%

Garnishment, Back Child Support, IRS, etc. -- 12%

Relationships -- 10%

Criminal History -- 12%

Substance Abuse Past 2 Years  -- 1%

​

Upon exit from the Emergency Shelter, clients identified were asked which service and Life Skills classes best assisted them while participating in the program.

 

Services Provided to You that were Helpful --  % of Families

  Life Skills Classes Most Helpful

Savings Plan -- 76%

Rent Ready Curriculum -- 60%

Case Management -- 76%

Organization & Time Management -- 52%

Rent Ready Certificate -- 74%

Parenting with Positive Discipline -- 38%

Letters of Explanation -- 74%

Making Healthy Decisions -- 34%

Budgeting -- 72%

Anacortes Housing Authority -- 32%

Rental Reference -- 68%

Health Relationships, Boundaries, Confidence Building -- 32%

Employment Seeking Skills -- 66%

Overcoming Negative Self-Talk -- 30%

Other: Rapid Rehousing  -- 24%

Property Management -- 28%

Other:  EHV Voucher/Section 8 Assistance -- 16%

Employment Related Life Skills -- 20%

Healthy Cooking on a Budget -- 14%

​

• Service Providers

 

A feature of the Emergency Shelter program is providing service referrals to additional providers in the area that can support clients participating in the program. Twenty-Seven (27) households reported using referrals to our partners in the following categories: 

​

Catholic Community Services -- 5

Skagit Housing Authority -- 10

Work Source -- 1

Compass Health -- 4

Other: Jennifer Paddock -- 2

Child Protective Services (CPS) -- 5

​

   2. Reasons for Leaving Program

 

When each household exits the Emergency Shelter program, the case manager categorizes how the client leaves the program. The reasons are broken down into the following categories: completed program, non-compliance with program, needs could not be met by the program, disagreement with rules/program, criminal activity/destruction of property, unknown/disappeared, or other.

 

• Ninety percent (90%) of households successfully completed the program. This is our highest percentage of successful program completion since we started recording the data!

• Ten percent (10%) or five families left the program due to non-compliance or had needs that could not be met through the program.

​

   3.   Destinations by Outcome

 

The case manager recorded the destination of the household at the time of exit in addition to the reason for leaving the program.

Positive Outcomes (45 Families)

Negative Outcomes (5 Families)

​

Rental by Client -- 87%

Emergency Shelter, Hotel, or RHY Funded Host Home -- 80%

Staying/Living with Family Permanently -- 7%

Hospital, Crisis Center, or Detox Center -- 20%

Staying/Living with Friends Permanently -- 2%

Permanent Housing Other than RRH -- 2%

Owned by Client -- 2%

​

   4.   Destinations for Families

 

We also tracked the geographic and physical locations of our families’ destinations upon exit.  

 

84% of all clients remained in Skagit County while 16% departed to other counties in Washington and the State of Arizona:

 

• Snohomish County – 3 families – 6%

• Island County – 2 families – 4%

• Whatcom County – 1 family – 2%

• Benton County – 1 family – 2%

• Arizona – 1 family – 2%

 

With the growth of our AFC housing facilities, we were able to house 49% of the 45 families who successfully completed the Emergency Shelter Program in an AFC facility:

 

• Family Transformational Center – 11 families or 24%

• The Landing Apartments – 8 families or 18%

• The Launch Apartments – 3 families or 7%

 

Accolades and Gratitude for AFC and our staff!

 

1. Everything was accessible and all I had to do was ask and it was given.  

2. This program saved my life and gave us hope for a brighter future.  

3. Rachel is amazing!  Also all of the other staff including Karen, Danielle, Nina, Kate, and Pat.

4. Everyone was very helpful, I am grateful!

 

1. Great place, wonderful case manager, very helpful

2. Just wanted to add how grateful I am of AFC being thorough, you guys did great assisting me in many different ways.

3. Lots of resources and the staff helped in every way possible!  This program has helped our family tremendously!

4. Rachel, Nina, and Ashley show great understanding and compassion.

5. Found a safe place to be with my daughter and I appreciated all the resources provided.

6. Thank you all for everything.  We wish you all the best and can't wait to see what's next!

7. Amazed that the program provides basic necessity resources for every day life.  Thank you.  It allows one to save for upcoming rent months.

8. Everyone was very welcoming, supportive, and so helpful in every way.  I appreciated all the volunteers for classes too.

9. I feel every time I reached out for help, the assistance needed was given.

10. Thank you for all the help and guidance given while here.  Mentally and physically my family is doing much better since the start of our move in.

11. Rachel is the greatest!  I love you AFC!

12. I'm appreciative of all the staff at AFC, without this program, I wouldn’t have been able to overcome homelessness.

13. There were plenty of resources offered and I gratefully appreciated them!

14. Thank you AFC and Rachel for taking me from the gutter of homelessness to being the queen of my own castle.  You and your crew, especially Lissa, gave me back my self-esteem and confidence I had lost and you made my first ever Christmas without my kids completely bearable and not at all sad, lonely, or depressing.  Bless You!

15. Awesome program that helped me get where I could be stable.

​

____________________________________

Anacortes Family Center
End of Year Evaluation Report – Calendar Year 2022

 

The purpose of this evaluation report is to provide a review of the Anacortes Family Center (AFC) Emergency Shelter program for the calendar year 2022. The program is evaluated in terms of the achievement of AFC’s mission and goals.

​

In partnership with staff at the Anacortes Family Center, the author examined confidential case files to obtain information regarding the clients served in 2022. The information was obtained for the purpose of analysis in this review. The author gathered information from the following categories: client demographics, homelessness history, domestic violence victimization, disabilities and health conditions, criminal history, employment and income, obstacles faced, services provided, reason for leaving the program, and destination when exiting the program. The case files for each household contained additional, detailed case management information that was not used for the purpose of this evaluation.

The records reviewed were from clients that exited the Emergency Shelter program in the calendar year 2022. Please note that this includes clients that began services in 2021 but exited the program in 2022 and excludes clients that began services in 2022 but did not exit the program by December 31, 2022.

​

All decimals were rounded to the nearest whole number. Due to this estimate, every grouping may not equal out to 100% exactly.

​

III. Findings

​

The following findings are organized into the aforementioned specific categories for review.

 

A. Demographics

​

In 2022, the Anacortes Family center served one hundred and twenty-seven (127) individual clients from forty- six total (46) households.

• Sixty-one (61) adults and sixty-six (66) children were served

• Adult clients were made up of thirty-nine (39) women and twenty-two (22) men

• In total, 31% of clients were women, 17% of clients were men, and 61% of clients were children.

• The average age of adult clients was thirty-five (35) years old and for children it was six and a half (6.5)

  years old

• The average length of stay was sixty-two (62) days

  o Four (4) family units stayed under ten (10) days
     All four (4) families were single adults; three (3) female and one (1) male
     Two (2) family units had one (1) child and the other two (2) were single adults

  o Six family units stayed over ninety (90) days 
     The longest stay was one hundred forty-seven (147) days for a sixty-six (66) year old single female with no children
      Two (2) were single male family units responsible for nine (9) children; four (4) in one family unit (120 days) and five (5) in the other family (128       days)

• The head of household for the forty-six (46) families identified the family race/ethnicity.

• Sixty-three percent (63%) of families identified as White Non-Hispanic

• Thirteen percent (13%) of families identified as Hispanic

• Thirteen percent (13%) of families identified as Black

• Four percent (4%) of families identified as Non-Native White

• Two percent (2%) of families identified as mixed race

• Five percent (5%) did not indicate their race/ethnicity

  The households were comprised of two adults with child(ren), single women with child(ren), single women without children, single men with children, and two adults without children.

• There were fifteen (15) families comprised of two adults and children or 33% o There were no two adult households without children

• Thirty-one (31) single adult households or 67%
  o Fifteen (15) single women with children or 48%
  o Eleven (11) single women without children or 35% o Five (5) single men with children or 16%

  • There were four (4) women who were pregnant when they entered the program.

  • Seven (7) of the families, or 26%, with children reported involvement with CPS in the last six months.

• A vulnerability score is calculated for each client upon completion of the coordinated entry process paperwork. The vulnerability score allows housing programs to prioritize the most vulnerable clients. The average vulnerability score for the clients that participated in the Emergency Shelter program at the Anacortes Family Center in 2022 was fifteen (15). The scores ranged from five (5) to twenty-eight (28).

 

B. Homelessness

• Every client household was considered literally homeless upon application to the Emergency Shelter program. Thirty-five (35) families were currently unsheltered, meaning they were either living completely unsheltered outside or living in a place not suitable for habitation (tent, car, etc.). The families not considered “currently unsheltered” were generally in temporary shelter situations (other homeless shelter, staying in a motel/hotel through a voucher program, etc.)

• Forty-one percent (41%) of the families were considered chronically homeless. Chronic homelessness in this context is defined as continually homeless for one year or longer, or four more instances of homelessness in the last three years that equate to one year or more of homelessness.

• Further questioning determined that fifteen (15) families, or 34%, had an adult in their household that experienced childhood homelessness (individuals were homeless before the age of 18).

• Eleven (11) families, or 25%, had some history of eviction from housing in the past.

 

C. Domestic Violence

​

• Sixty-six percent (66%) of clients identified as victims of domestic violence at some point in their lifetime and thirty-one percent (31%) were actively fleeing domestic violence when they applied through the coordinated entry program for shelter.

 

D. Disabilities and Health Conditions

• Thirty-six percent (36%) or sixteen individuals reported physical or developmental disabilities.

  • Of those with physical or developmental disabilities, eleven (11), or 69%, indicated that their disability has affected their ability to secure housing.

• Thirty-two percent (32%) of families had an individual who had a chronic health condition that may impact or had impacted their ability to find housing in the past.

• Forty-three (43) households stated that they had sought or received mental health care in the past.

• Fifty-nine percent (59%) of clients had been diagnosed with a mental health condition by a professional.

• Twenty-eight (28) clients were in need of mental health services at the time of their application.

• Seventeen (17) clients reported that they were in recovery from substance use, and eight (8) disclosed

  that they were currently receiving treatment for their substance use.

• Seventeen (17) of thirty-eight (38) of households disclosed they were referred to and participated in

  mental health services during their time in the program.

 

E. Criminal Behavior

• A client with a criminal background can face additional barriers to obtaining long term housing due to the application requirements for subsidized housing. All clients applying for public housing assistance will undergo a background check, and some felonies can disqualify an individual from assistance.

• Nineteen (19) or forty-three percent (43%) of those disclosing, reported they had been arrested, charged, or convicted of a misdemeanor crime.

• Ten (10) or 23% of those disclosing reported that they had been arrested, charged, or convicted of a felony crime.

 

F. Employment, Income, and Budgeting

 

While enrolled in the Emergency Shelter program, clients are provided with rigorous case management. The case manager and other staff members work together to provide clients with the tools they need to obtain and maintain employment, and to better manage the family’s finances.

​

The Anacortes Family Center’s program emphasizes securing employment while in the program because stable employment means stable income, which leads to secure housing. In addition to Case Management, there are three additional programming areas to support our client’s success: 1) Rent Ready Program, United Way’s Financial People Project, and 3) Weekly Life Skills Classes. All of these programming areas receive college credits from Skagit Valley College.

​

The Rent Ready Program is designed to prepare clients to secure housing upon completion of the program. It includes lessons on budgeting, identifying challenges, completing, and following up on housing applications, understanding lease agreements, the move in/out process, and how to be a good neighbor.

​

Participants create a housing portfolio including a rental resume, letters of explanation, proof of ability to pay, letters of reference, roommate and pet information, proof of renter’s insurance, and the Rent Ready Program certificate of completion.

• Thirty-six (36) households and fifty-five (55) individuals completed the program and received certificates for their housing portfolio

• Ten (10) households left AFC within the first few weeks of the program and/or left in the first few months of 2022 when this question was not on our Exit Survey

• 55 individual clients received one (1) college credit!

  To assist with maintaining financial stability, the Anacortes Family Center partners with United Way to deliver their Financial People Project to our clients. This is a seven (7) week peer led project focusing on financial education with classes on budgeting, debt reduction, bank services and checking accounts, credit, loans, and savings for retirement and education.

• Ten (10) families completed the Financial People program in 2022

• 10 individual clients received one (1) college credit!

  AFC holds mandatory weekly Life Skills Classes covering topics that support employment, housing, and financial objectives, as well as topics around parenting, relationships, cooking, and organizing. See the full list of classes offered in Section G. Obstacles at Enrollment and Exit.

•  48 individual clients received one (1) college credit! Employment, Income, and AMI Results

 

Upon entering the program:

• There were 28 total working adults with an average total income from *all sources were $2,118 per month

• Fifty-three (53%) of primary head of households were actively employed and working an average of 30 hours per week

• Five (5), or 33%, of the fifteen (15) partners or second adult in the household were employed and working an average of 36 hours per week

  At the conclusion of the program:

• Forty-six (46) or 75% of all adults were actively employed and total income from *all sources increased by 30% to an average of $3,037 per month

• Seventy-eight percent (78%) of primary head of households were actively employed and working an average of 35 hours per week

• Ten (10), or 67%, of the fifteen partners or second adult in the household were employed and working an average of 31 hours per week

• Four (4) families did not report any income.

  *Clients provided data on the following sources of income: earned income, unemployment insurance, supplemental security income, social security disability income, veterans’ disability payment, private disability insurance, workers compensation, TANF, general assistance, social security retirement income, veterans pension, pension from a former job, child support, alimony or other spousal support, other income sources.
   

      The household’s income was also assessed to determine if it was below the poverty level, or less than 30% of the Area Median Income (AMI).
 

      See table below for reference.

•    At enrollment, thirty-six (36), or 82%, of households earned less than 30% AMI and upon exit nineteen (19) families or 41% earned less than 30% AMI.

• Seventeen (17) families moved out of poverty level incomes

• 59% of families exited the AFC program above poverty level compared to eighty-two percent (82%) of families entering AFC under poverty levels

​

G. Client Identified Obstacles at Enrollment and Exit

 

At the time of enrollment, clients were asked to identify the barriers they were currently facing from the following list: no rental history, eviction(s), large family (3+ children), single parent household, head of household under 18, sporadic employment history, no high school diploma or GED, insufficient or no income, insufficient savings, no or poor credit history, debt, garnishments (from unemployment, back child support, IRS, other agencies), repeated or chronic homelessness, recent history (past 2 years) or substance abuse or actively using drugs or alcohol, recent (past 7 years) criminal history, adult or child with mild to severe behavioral problems, history of abuse and/or battery but abuser not in the unit, recent or current abuse and/or battering (currently fleeing abuser).

​

Upon exit from the Emergency Shelter, clients identified the services that best assisted them while participating in the program from the following list: rental reference, budgeting, savings plan, rent ready certificate, letters of explanation, employment seeking skills, case management, community resources, or other.

​

H. Service Referrals Outside of AFC
 

A feature of the Emergency Shelter program is providing service referrals to additional providers in the area that can support clients participating in the program. Thirty-one (31) households took advantage of the referral to service providers and fifteen (15) families did not mark any responses.

.

I. Outcome of Family Exits
 

When each household exits the Emergency Shelter program, the case manager categorizes how the client leaves the program. The reasons are broken down into the following categories: completed program, non-compliance with program, needs could not be met by the program, disagreement with rules/program, criminal activity/destruction of property, unknown/disappeared, or other.

• Eighty-four (84%) of households successfully completed the program

• Sixteen (16%) left the program due to non-compliance with the program or had needs that could not be met through the program

 

J. Destinations for Families

​

The case manager recorded the destination of the household at the time of exit in addition to the reason for leaving the program.

      Summary and Analysis

• Eighty-four (84%) of households successfully completed the program

• AFC served Forty-six (46) families comprised of (61) adults and sixty-six (66) children

• Sixty-six percent (66%) of clients identified as victims of domestic violence and thirty-one percent

  (31%) were actively fleeing domestic violence

• Fifty-nine percent (59%) of clients had been diagnosed with a mental health condition

• 75% of all adults were actively employed at the end of the program, compared to 60% upon entering the

  program

• Total income from all sources increased by 30% at program exit to an average of $3,037 per month per

  family reporting income

• 59% of families exited the AFC program above poverty level compared to eighty-two percent (82%) of

  families entering AFC under poverty levels

• The average length of stay was sixty-two (62) days

o Six family units stayed more than ninety (90) days
o The longest stay was a sixty-six (66) year old single female with no children

 

What Exiting Clients Have to Say about AFC:

1. Thank you to everyone for their work to help clients here achieve their goals and secure housing.

2. Access to resources and a safe, comfortable housing space has been amazing.

3. Weekly survey/check in to rate client's well-being, stress level, feeling of accomplishments were

   things I appreciated.

4. AFC gave me all the resources I needed and then some!

5. All staff are helpful, wonderful people and I couldn't ask for any better!

6. Ya’ll have been wonderful!

7. Rent ready was pretty good to use because of the budgeting and all that stuff!

8. AFC is a wonderful life changing program.

9. I'm forever grateful for everything you and your staff has provided, offered, and guided me with.

   You guys are amazing!

10. AFC has been 100% a blessing. Case Management has been so helpful for me.

11. I just want to thank everyone for the support because the housing market has been really hard, and I

    didn't know where we were gonna end up. I am really happy about being able to stay in TB until

    we found the perfect place that I can afford.

12. I really appreciated all the help and having a stable place to stay.

13. Thank you all so much. I know things got a little crazy and I back tracked, but you never gave up

    on me, even when I thought I was kinda falling. I wouldn't have been able to get the rental without the help of Karen, the financial classes, case management. People need to know the process WORKS!

14. Anytime we needed anything, staff made it happen

15. Thank you so much for helping us save money and helping us get into housing.

16. AFC really changed our lives for our family!

17. I would recommend this program to anyone. I got a lot out of the program

18. This is a wonderful program and has been very helpful in saving money and finding work

19. You guys are so amazing!
20. Thank you for helping me get my self-confidence and value back.

21. I couldn't have done it without your support

22. Multiple comments that just say “Ella” 
23. This program was more than I could have asked. I received many resources from shelter to food

and clothing for my kids.
24. Thank you to all the incredible staff!
25. I think this program is very helpful. It gave me a chance.

Updated for 2022 by Heather Rudolph

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